FAQs

I work with individuals who have experienced trauma to help them move from survival mode to grounded, lasting healing.

My rate is $175/hr.

Payment can be made by credit card or by e-transfer. Payment is due immediately following the session.

A credit card is required as a means to charge for any late or missed payments. It can also be used a payment method.

Yes. I do have a few sliding scale spots available. Ask me about this in the free consult.

No.  I provide you with an itemized receipt once payment is received that you can submit to your insurance company.

Yes.  If you are covered by NIHB, they are billed directly for the cost of sessions. However, you are responsible for any cancellation charges.

Yes.  If you are covered by VQRP, they are billed directly for the cost of sessions. However, you are responsible for any cancellation charges.

My office is located at 1439 Woodroffe Avenue.  It's just south of Algonquin College.  It's also right around the corner from Nepean City Hall and the Centrepointe area.

Please click here for a map.

Yes there is free parking available at the front and the back of the office.  Please click here for videos showing how to access both parking lots.

A free consult is meant for you to decide if I'm a good fit as your therapist. Research has shown that one of the most important factors for having a positive outcome in therapy is the relationship you have with your therapist.  This is why it's so important to make sure I'm a good fit.

It's also important for me to decide if I think that my approach and training are best suited to help you with the issues you want to deal with in therapy.

Prior to the consult, I ask you to complete a short form which helps me to understand why you're seeking therapy and what you want to work on. Sometimes, I can tell from the completed form that we would not be a good fit and the consult does not proceed.

The consult appointment is a chance for you to tell me more about why you're seeking treatment.  You can see what I'm like and decide whether or not you want to work with me. It's also a chance to ask any questions about my approach, my training, etc.

Click here to book a Free Consult.  Free consults are done via video in the Jane app.  If you prefer a phone consult please let me know and I will call you instead.

Yes. In person appointments are at my office at 1439 Woodroffe Avenue on Friday mornings. Click here to see my schedule.

NOTE:  I do not offer evening or weekend appointments.

Yes I offer virtual appointments through the Jane app (see FAQ below).  The app sends you a video link and you use it to join the session. 

I offer EMDR, trauma therapy and clinicial supervision virtually.

Click here and choose a time that works for you. I recommend doing a FREE CONSULT first to see if I'm a good fit.

Note: If technology isn't your friend, please e-mail me to setup a consult or appointment.

I use Jane.  You will get e-mailed a link for all virtual sessions about 30 minutes before the session.  If you didn't get the link check your spam or junk folder.

All session notes are stored in Jane.  It is compliant with Canadian privacy laws.  For more information click here.

Yes, I use Jane's AI scribe feature to take notes. This requires your consent, so you can choose if you're comfortable with it or not.  It records the session and then creates a transcription which becomes the note. Once the note is created the recording is no longer available. This feature is compliant with Canadian privacy laws.  

Please click on this link Jane AI Scribe FAQs for more information.

Yes, I can do this, but only after I have enough information from multiple sessions.

NOTE: I charge my hourly rate to write these types of letters.  Normally, your insurance company will pay the cost.

If you do not attend your appointment or cancel with less than 24 hours notice, you will be charged the full amount of the session.

If you cancel your appointment with less than 36 hours notice, but more than 24 hours notice you will be charged half the amount of the session.

Click here to read my EMDR FAQs

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